Version 1.0 | Effective Date: 15 May 2026 | Last Updated: 15 May 2026
Spark Eighteen Lifestyle Private Limited
These Terms of Service ("Terms") constitute a legally binding agreement between Spark Eighteen Lifestyle Private Limited, a company incorporated under the laws of India with its registered office at 4589, Sector B-5 & 6, Vasant Kunj, New Delhi – 110070, India ("Autoscal", "we", "us", or "our") and the organisation or individual accessing or using the Autoscal platform ("Customer", "you", or "your").
By creating an account, accessing the platform, or clicking "I Agree", you confirm that you have read, understood, and agree to be bound by these Terms. If you are accepting on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
If you do not agree to these Terms, do not access or use the platform.
3.1 Subscription & Access
Autoscal grants the Customer a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform during the Subscription term, solely for the Customer's internal HR and workforce management purposes, subject to these Terms.
3.2 User Accounts
The Customer is responsible for creating and managing User accounts. Each User must have a unique login. The Customer must ensure that all Users comply with these Terms and keep their login credentials secure. Autoscal is not liable for any loss arising from unauthorised use of a User account.
3.3 Acceptable Use
The Customer and its Users must not:
3.4 Platform Availability
Autoscal will use commercially reasonable efforts to make the Platform available. The Platform is provided subject to scheduled maintenance, updates, and circumstances beyond Autoscal's reasonable control. Specific uptime commitments, if applicable, are set out in a separate Service Level Agreement (SLA). Autoscal makes no uptime guarantee except as expressly set out in a separately executed Service Level Agreement signed by both Parties.
4.1 Subscription Plans
The Platform is offered on a subscription basis. Pricing, plan features, and billing cycles are as specified at the time of purchase or as agreed in a separate order form. Autoscal reserves the right to modify pricing with at least 30 days' written notice to the Customer. Revised pricing shall take effect from the commencement of the next subscription renewal period following expiry of notice period.
4.2 Payment
All fees are due in advance of the applicable subscription period. Payments are non-refundable except as expressly stated in these Terms or required by applicable law. Customer acknowledges that fees represent consideration for Platform access during the Subscription term and that no refund shall be due upon early termination by the Customer for convenience or upon any suspension of access resulting from the Customer's breach of these Terms. Autoscal reserves the right to suspend access to the Platform if payment is overdue by more than 14 days after the due date. Overdue amounts shall accrue interest at the rate of 18% per annum (or the maximum rate permitted by applicable law, whichever is lower), calculated daily from the due date until the date of payment in full.
4.3 Taxes
All fees are exclusive of applicable taxes including GST, VAT, or other levies. The Customer is responsible for payment of all applicable taxes in its jurisdiction.
4.4 Free Trials
Autoscal may offer free trial access at its discretion. At the end of a trial period, continued use requires a paid Subscription. Autoscal reserves the right to modify or discontinue trial offers at any time.
5.1 Ownership
The Customer retains full ownership of all Content uploaded to or generated through the Platform. Autoscal does not claim any ownership rights over Customer Content.
5.2 Licence to Process
The Customer grants Autoscal a limited, non-exclusive licence to process, store, and display Customer Content solely to the extent necessary to provide the Platform and related services. This licence terminates upon expiry or termination of the Subscription.
5.3 Customer Responsibility
The Customer is solely responsible for the accuracy, legality, and appropriateness of all Content uploaded to the Platform. The Customer warrants that it has obtained all necessary consents and authorisations to upload personal data of its employees and other individuals to the Platform.
5.4 Data Processing
The processing of personal data on the Platform is governed by Autoscal's Data Processing Agreement (DPA), available at autoscal.com/dpa, which forms part of these Terms and is incorporated herein by reference. The Customer's use of the Platform constitutes acceptance of the DPA.
All rights, title, and interest in and to the Platform, including its software, design, features, documentation, and underlying technology, are and remain the exclusive property of Spark Eighteen Lifestyle Private Limited. These Terms do not grant the Customer any rights in Autoscal's intellectual property other than the limited licence set out in Clause 3.1.
The Autoscal name, logo, and all associated trademarks are the property of Spark Eighteen Lifestyle Private Limited. The Customer must not use Autoscal's trademarks without prior written consent.
Each Party agrees to keep confidential all non-public information disclosed by the other Party in connection with the Platform ("Confidential Information") and to use such information only for the purpose of performing its obligations under these Terms. Each Party will protect the other's Confidential Information with the same degree of care it uses for its own confidential information, and at least with reasonable care.
Confidential Information does not include information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already known to the receiving Party; (c) is independently developed without use of the disclosing Party's Confidential Information; or (d) is required to be disclosed by law or court order, provided that advance notice is given where permitted.
Autoscal's collection and use of personal data in connection with the Platform is governed by Autoscal's Privacy Policy, available at autoscal.com/privacy-policy, which is incorporated into these Terms by reference. By using the Platform, the Customer agrees to Autoscal's Privacy Policy.
The Customer acknowledges that it acts as the data controller for personal data of its employees submitted to the Platform, and that Autoscal acts as a data processor on the Customer's behalf. The Customer is responsible for ensuring its use of the Platform complies with applicable data protection laws.
The Platform may integrate with third-party services including Google Calendar, Microsoft Outlook, Slack, Fitbit, Calendly, and Zoom, and as listed and updated from time to time at https://autoscal.com/integrations ("Third-Party Services"). These integrations are provided for convenience and are subject to the terms and privacy policies of the respective third-party providers.
Autoscal does not control Third-Party Services and is not responsible for their availability, functionality, or data practices. The Customer's use of any Third-Party Service is at its own risk and subject to the applicable third-party terms.
10.1 Autoscal Warranties
Autoscal warrants that: (a) it has the right to provide the Platform under these Terms; (b) it will implement commercially reasonable technical and organisational security measures to protect Customer data; and (c) the Platform will perform materially in accordance with its published documentation during the Subscription term.
10.2 Disclaimer
Except as expressly stated in Clause 10.1, the Platform is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Autoscal does not warrant that the Platform will be uninterrupted, error-free, or free from security vulnerabilities.
To the maximum extent permitted by applicable law, Autoscal's total cumulative liability to the Customer for any claim arising under or in connection with these Terms — whether in contract, tort, negligence, or otherwise — shall not exceed the total fees paid by the Customer to Autoscal in the twelve (12) months immediately preceding the event giving rise to the claim. For the avoidance of doubt, this cap applies to all claims including those arising from data breaches, security incidents, or any failure of the Platform's technical or organisational safeguards.
In no event shall Autoscal be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if Autoscal has been advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.
The Customer agrees to indemnify, defend, and hold harmless Autoscal and its officers, employees, and agents from and against any claims, damages, losses, and costs (including reasonable legal fees) arising out of or relating to:
13.1 Term
These Terms commence on the Effective Date and continue for the duration of the Customer's active Subscription, unless terminated earlier in accordance with this Clause.
13.2 Termination for Convenience
The Customer may terminate its Subscription at the end of the then-current billing period by providing written notice to support@autoscal.com. Autoscal may terminate these Terms with 30 days' written notice to the Customer.
13.3 Termination for Cause
Either Party may terminate these Terms immediately upon written notice if the other Party: (a) materially breaches these Terms and fails to remedy the breach within 14 days of written notice; or (b) becomes insolvent, is subject to winding-up proceedings, or ceases to carry on business.
13.4 Effect of Termination
Upon termination: (a) the Customer's access to the Platform will be disabled; (b) Autoscal will make Customer Content available for export for a period of 30 days following termination, after which it will be securely deleted; (c) all outstanding fees become immediately due; and (d) provisions of these Terms that by their nature should survive termination will continue in effect, including Clauses 5, 6, 7, 11, 12, and 14.
These Terms are governed by and construed in accordance with the laws of the Republic of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
Before initiating formal proceedings, the Parties agree to attempt to resolve any dispute through good-faith negotiation for a period of 30 days from written notice of the dispute.
15.1 Entire Agreement
These Terms, together with the Privacy Policy, DPA, and any applicable order form, constitute the entire agreement between the Parties and supersede all prior agreements relating to the Platform.
15.2 Amendments
Autoscal may update these Terms from time to time. Material changes will be notified to the Customer via email to the Customer's registered address on record, or in-platform notification at least 14 days before taking effect. Continued use of the Platform after the effective date of an update constitutes acceptance.
15.3 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
15.4 Waiver
Failure by either Party to enforce any provision does not constitute a waiver of that provision.
15.5 Assignment
The Customer may not assign or transfer any rights or obligations under these Terms without Autoscal's prior written consent. Autoscal may assign these Terms in connection with a merger, acquisition, or sale of assets.
15.6 Force Majeure
Neither Party is liable for failure to perform obligations due to causes beyond its reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
15.7 Notices
All legal notices under these Terms must be sent in writing to DPO@sparkeighteen.com (for Autoscal) or to the Customer's registered email address on record.
For questions about these Terms, please contact:
Spark Eighteen Lifestyle Private Limited
4589, Sector B-5 & 6, Vasant Kunj, New Delhi – 110070, India
Email: DPO@sparkeighteen.com
Support: support@autoscal.com
Website: autoscal.com
Spark Eighteen Lifestyle Private Limited | Terms of Service v1.0 | 15 May 2026